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Can I have the dresses made with my favourite fabrics and buttons? |
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YES! In the tailor-made
section of our index page, you can fully choose
your favourite fabrics, buttons, even the color
of the piping. Our experienced tailors will ensure
your clothes made with high-quality. |
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When will you start to process
my order? |
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We start to make clothes after receiving
your payment. For some old customers,we would start
to make clothes after receiving the purchase order. |
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When can I expect my dress
to arrive? |
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After both you and our staff confirm * about the order, the whole tailoring
takes 12 days and then delivered to you.
For special qipao such as hand painting and embroidery
ones, the process duration is a little longer. You
may contact our staff for the exact delivery date.
*About confirmation: After
you place an order to us, our staff will check with
it and send you the first confirmation in 12 hours~24
hours. Some questions or suggested corrections about
the order may be included in this email. The order
is FINALLY CONFIRMED when the payment is successful and the details of
the order is confirmed on both sides.
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Does Efushop charge for tax? |
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Efushop DOES NOT impose ANY tax on our customers. However, customs
tax and duties may or may not be charged to the
customer once the package reaches the destination
country. This is a random process and very rare
in our experience with worldwide customers. Rates
range from a few percentage points although we cannot
accurately determine how much these fees will be
since it varies from country to country. Normal
business practice is for the customer to be responsible
for custom duties.
However, should a package be liable for duties,
you may then fax us your tax receipt and WE
WILL REIMBURSE YOU HALF THE AMOUNT! |
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What if the dress doesn't
fit? What is your return policy? |
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YES! In case that
you are not satisfied with the products you received,
youo can choose to return, re-make or exchange the
products. Please go to Return
Policy page for details. |
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Can I just order
some fabrics and buttons? |
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YES! If you want
to purchase our fabrics and buttons, please contact
our service staff at info@efushop.com. |
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Why my payment
failed? |
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A payment may fail because of:
- Network problem. After you
submit your credit card details, it may take
some time for the payment page to come out but
it appears “pages not found”.Then
you may try later because your network is not
working well with our payment system.
- Credit card rejection.Some
cards with previous abnormal records may be
rejected by our payment system.
- Visa 3D-SECURE IDENTIFICATION. If you are using a Visa card, please contact
your card issuer to have your card identified.
The International Visa Organization newly adopts
this 3D-SECURE IDENTIFICATION system for the
sake of payment security. Those cards without
this identification will be rejected.
Whenever such situation happens, please do not
hesitate to contact our service staff. They will
quickly help you finish the payment. |
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How do I pick the right size of
the ready-made styles? |
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What is the benefits of becoming efushop.com Vip Members? |
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Once you become efushop.com Vip Member, you will be able to:
- Get permanent 5% off for all items from efushop.com
- Colllect efu coins from every purchase.Efu coins can be used to buy all items from efushop.com and exchange for gifts.
- Track your orders' status and delivery information.
- Gain free gifts from efushop.com(freight free too!!).
- Reserve all your delivery information and measurements in our database. That will shorter your ordering procedure and let us make your clothes fitting!
Once you purchased any item from efushop.com,you will be able to become our Vip Member.
If you have purchased from us and you want to become the Vip Member, please contact info@efushop.com with providing your order number. Please make the subject of the email "Vip Member".
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